Help

Please feel free to contact our operations team with any questions.

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FAQ

Signing Up And Renting

Do I have to pay a joining fee?

How quickly are your cars available?

What if I do not have a utility bill?

How old do I have to be to rent a car?

What do your insurance checks involve?

Can I rent the same car I rented previously?

Ending & Returning

Where should I return the car?

Can I return the car if I no longer want it?

Vehicles

Are your vehicles serviced?

How many miles are included?

What happens if I scratch a vehicle?

Do you take care of tyres?

When do I need replacement tyres?

Insurance & Accidents

How does your insurance work?

What is the excess?

How does the vehicle safety and security system work?

How does the vehicle safety and security system work?

What should I do if I have an accident?

What if its not my fault?

Servicing

Do you take care of servicing?

Will I need to have the car serviced?

Where should I take my car to have it serviced?

Mechanical & Breakdown

What should I do if my car breaks down?

What should I do if my car breaks down?

What is covered by your roadside assistance?

What is covered by your roadside assistance?

What if I get a flat tyre?

What happens if I need replacement light bulbs for my car?

Finance

What does the weekly fee cover?

If I return my car, then come back to Locar do I need to pay the joining fee again?

If I return my car, then come back to Locar do I need to pay the joining fee again?

Could my weekly rental fees change?

Charges

What happens if I go over my mileage limit?

How do you handle parking fines?

How do you handle parking fines?

Are the any other charges?

Are the any other charges?

Check out our help page

Do you have questions?

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Check out our help page

Do you have questions?

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Check out our help page

Do you have questions?

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